Frequently Asked Questions (FAQs) – Dropo Drop Shipping

1. Do I need to buy or hold stocks?
Nope, you do not have to buy even a single product unless it’s sold. You’ll pay only for the sold products.

2. Is there any fee to be paid?
Yes, you only need to pay for the service we provide. You can check our pricing at DROPOdropshipping.com. No investment required for inventory.

3. How many products do you provide?
We have 1,000+ SKUs/ Products that you can resell. We’ll be keep adding more products. 4. What categories do you have? How many?

We deal in 10+ categories including outer apparels (sarees, kurtis, top and bottoms, shirts, t-shirts, etc.,) for men, women & kids, innerwear, imitation jewelry, footwear, kitchen accessories, mobile accessories, home furnishing, home and décor, fitness accessories, kids toys, Personal Care, Bags and Wallets, Spray Paints, Books and more.

4. How to see the live products and categories?
We recommend you to visit our website DROPOdropshipping.com and navigate to the products page to check all our products and categories. You shall also check our products pdf right there.

5. Are all the products include photographs?
Yes, all our products include photographs. We make sure that almost all our products include multiple photographs to make selling easier for you. In few products, single photographs only would be provided. We suggest you to visit our live products at DROPOdropshipping.com. However, we assure that majority of our products contain multiple photographs.

6. Can I use the products photographs for marketing? Will there be any copyright issue?
As we source products legally from the trusted manufacturers, there will be no copyright issues for the products or the photographs. You can use those anywhere seem fit.

7. Are the products branded or non-branded?
Most of our products are non-branded ones which makes it easier for you to sell and not have any issues with the brand. You can list and sell these products anywhere you wish. There is no permission required. In few categories like women’s innerwear and kids toys, we provide you branded products only as these are considered sensitive categories.

8. Who will take care of fulfillment of orders?
We will take care of storing, packaging and ready to pick your orders for your integrated courier partner.

9. Who will take care of shipping?
You will have to take care of shipping though we will provide the API integration with all the leading shipping providers ie. Blue Dart, Delhivery, DTDC, Ecom, Aramax, DHL, FedEx

10. How many days do you take to deliver the orders?
Your order shall be ready to ship within 24 hours of order received and sufficient balance in your DROPO! Wallet as per product wholesale and fulfillment cost.

11. What cost shall be arising when the order will be returned by the customer/ courier?
In this case the wholesale price of the product shall be refund in your DROPO! Wallet within 48 hours.

12. Do you charge for Return handling
No, we don’t charge anything for return handling until the product is damaged used/ other product and in not the proper primary packaging.

13. If return product is Damaged/ used / other products what are the charges?
In this case we will charge the wholesale price of the product.

14. Is the order fulfillment charges are refundable in case of return?
No, once the order packed then order fulfillment charges shall be applicable in case of order cancellation/ return.

15. Who will refund to the buyer?
Being a seller of the product you shall have the responsibility to refund to buyer.

16. Who shall bare the cost of forward/ return shipping cost?
It is totally depending on you (Seller)

17. Do you ship to international locations?
Yes, we ship to international locations, If you already have a tie up with courier companies for international shipments, we can let them pick up shipments from our warehouses.

18. Whom should I contact if there is any issue with the shipping?
DROPO! will be single point of contact for all your queries and issues regarding technical issue in website, integration, inventory sync & order sync, order fulfillment, product/ inventory availability. Our support team will reply or fix the issue for you, if any.

19. Do I need GST number to start a business with DROPO!?
Not Required. You can either provide us GST Number or PAN Card Number to start using our services. Though you may be required by marketplaces to sell the products.

20. Can I claim GST Fees i.e., ITC?
If you have a GST Number, you can claim the GST amount paid on all the orders from subscription invoices to order invoices.

21. Do I need to do any business registrations?
As per govt. rules, to sell products (except books) you are required the GST registration as proprietor, partnership firm or PVT. LTD. Company.

22. How does the billing work on every order?
For every order in dropshipping business, there would be two invoices. First part invoice is from you to customer and Second part invoice is from us to you.

First part invoice is called the B2C invoice. If you sell products through the website we create for you, your customers shall directly download the order invoices from the website if required. This invoice will display the retail price

i.e., the price you sell the products for, to your customers. If you sell through marketplaces like Amazon, your customers will get invoice from Amazon portal directly.

Second part invoice is called the B2B invoice. We provide the GST invoice to you with wholesale costs mentioned.

23. Do I get payments directly from my customers or you will settle us?
you get paid directly from your customers whether prepaid or COD. Post that, while making a wholesale order, you will pay to us.

24. Will I get invoices for all the orders and subscription payment?
Yes, you get invoices for all the orders and the subscription.

25. Will you provide a website?
Yes, we provide website and hosting on certain plans. You can see all our plans and pricing at DROPOdropshipping.com and choose the plan you think is good for you.

26. Why do I need to use the website created by you?
It comes with a lot of features that make you focus on your core business –sales and marketing and all of the headache will be taken care by us. Let’s show some points why you should really take our website.

Stocks will be automatically sync on it’s own. You do not have to manually update the stocks. It’s automated and real time. If a stock goes out in our reseller portal, it would immediately reflect in your website too.
New stock additions will be done by our team. We keep adding new batch of stocks on a regular basis, you do not have to do any kind of uploading work. All these will be done by our team for you. We’ll allot a resource or two for your website and new products will be added by them.
Ecommerce website we create are customized for the dropshipping purposes.
All our ecommerce sites are hosted on Shopify, which is world fastest growing e-commerce kart

27. What other platforms do you support?
If you want to sell on other platforms, you can do that. We provide product sheets in the formats- Shopify, Woocommerce, and CSV.

You can use the CSV formats to convert the products sheet according to your own platform in case you are selling on platforms other than we mentioned.

28. Do you help me to list products on marketplaces ie. Amazon, Flipkart etc?
We made listing on Amazon very easy. You only need to download our Amazon formatted product sheets, get GTIN exemption if required and upload on your Amazon seller panel. Should you face any issues with our listings or formats, you can always write to our support team and we fix it at the earliest. Should you require, you will find a lot of easy to find tutorials on Youtube and on Amazon, Flipkart itself.

29. Why should I join DROPO!?

We are India’s most trusted dropshipping company.
All the products we provide will come with a perfect wholesale price.
We are a dedicated dropshipping company that is strong on all the departments including Products, Shipping, and Technology.
We keep expanding to more categories.
We keep adding more number of products, currently we stand at 10,000+ variety SKUs.
We are the one-point contact for anything related to our products dropshipping from product sourcing, cataloguing, website & technology, order fulfillment and returns management.

30. How much monthly profit can I make?
There is no constant value for this. Your profits are directly proportionate to the number of orders you get in a month and profit margin you set. With the huge list of products, we provide at great prices, you should able to get good sales and profits.

31. Will this business suit me?
It suits everyone serious about doing a business. If you are serious enough, you can make it work for you.

32. What marketing support can you provide?

Free Marketing Course worth Rs. 15,000/- We provide you lacs of online buyers’ database.
Free WhatsApp Bulk Messaging Tool (Diamond Plan only)
1 Month Free SEO Services (applicable in Diamond Plan only)
Gift Voucher generator (applicable in Diamond Plans)
Affiliate Marketing tools (applicable in Diamond Plans)
Free Onboarding on Amazon India, Meesho & JIO MART for new sellers for initial 3 months.

33. I’m staying abroad. Can I do this business?
Yes, as it’s a purely an online business, you can run this from any part of the world.

34. I am a single person and do not have any team. Can I do this business?
Yes. As we provide everything required for you to run an ecommerce business successfully, you do not need any team to run this business. You just need to focus only on getting sales.

35. I am trying to set a business for my spouse or kid, can I do that?
Yes, you can setup a business for anybody you want to.

36. Can I sign up for the business on somebody else’ name?
You can run business either on your name or anybody else’ name i.e., your spouse, friends, relatives, staffs, etc., We absolutely have no problem on whose name you are running the business.

37. Do you provide any type of training?
Yes, we’ll provide training on how to use the reseller portal we provide you (if you require) and if you have taken our ecommerce website, we’ll be providing training on how to use the website backend, make changes, etc., the training will happen via Any Desk or any other apt online tool like Google Meet.

38. Do you provide any discount?
As the service charges for the wide range of services we provide are already low, further discounts are not possible. However, we’ll provide some offers now and then. To avail any such offer, please fill the contact form provided at DROPOdropshipping.com.

39. Does DROPO! sell directly to end customers?
No. As we have already mentioned, we are a dedicated dropshipping company and every time we sell are through our retailers only. Every single transaction happens on our platform is profiting some reseller making their life wealthier.

40. How does DROPO! manage to provide even single products at wholesale costs?
We work every day, every hour to ensure that our resellers get equal or higher profits than a retailer who stocks up products. This helped us to sell products in volumes which have given us the purchasing power to buy products at even lower costs. We pass that benefit directly to you. As this chain continues, we can keep giving products at lowest price making you to earn highest profits.

41. Do I get agreement?
You can check our terms and conditions at DROPOdropshipping.com. If you need an agreement for the same, we can provide you.